Consolidate All Customer Email in One Location
Solve the challenge of managing a large number of customer emails and questions. ezSupport centralizes your customer communication in one easy-to-use solution.
Our ezSupport products correctly answer 80% of inbound customer email - automatically. Now you can offer superior customer service and handle more customer questions, without adding additional support reps.
ezSupport helps eliminate many of the pains your business faces, yet provides an easy transition to a robust and scalable system that expands with a company's needs. Set up time is less than 20 minutes, so you can spend your time increasing sales, not answering repetitive email.
Flexbile to Fit Your Needs
You can add features and functions to meet your customer support needs. Our Expansion Modules* allow you to increase the power of ezSupport.
The Expansion Modules include:
Key Benefits of ezSupport
ezSupport provides tremendous value:
Businesses report ezSupport boosts sales by 25%
Centralize all customer email in one location.
Answer 80% of your customer email - automatically.
Focus on increasing sales, not answering repetitive customer email.
Route and escalate problem tickets quickly to resolve customer issues.
It's web-based. No special hardware or software to buy.
Maintains consistency in messages and responses.
Keeps a complete customer contact history
Automatically records customer contact info.
Filters to manage and file incoming email.
Easy 20-minute set up
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ezSupport
ezSupport for eBay
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