VPS FAQs

 What type of server will my VPS be hosted on?
Our typical VPS server configuration is:
1. Two Dual Core Intel Xeon CPU's
2. 16GB DDR2 Ram
3. 1.2 Terabye HD array (Raid5)
4. Dual Gigabit ethernet

How long does it take to set up a virtual server?
Typically, 1-4 hours. This primarily depends on the time of day you place your order and any customization you might need.

 What types of billing options are available?
For monthly services, we accept Visa, MasterCard, Discover, Paypal, Wire Transfer, eCheck, or check. We can either charge a credit card each month or send you an invoice. Your account can be setup to be billed monthly, quarterly, or yearly. Accounts billed and paid yearly will receive one month of free service.

 How many ip addresses can I get with my VPS?
You can have as many IP addresses as you require. However, because IP addresses are in short supply, you must justify how many you need.

What software can I install on my virtual server?
There are no limits. You can install any software you might need.

Do I have full control over my virutal server?
Yes, you have complete control over your server with full root access and adminitrative rights. You can install any software, add users, or doing anything you want. You also can reboot your server and modify the operating system to suit your needs.

What are your contract terms?
How long do I have to sign up for? All IdeaOverTen services are month to month. You can cancel at anytime. See our Terms of Service for more information.

Are VPS servers protected by a firewall?
Yes, all IdeaOverTen VPS servers are protected by a hardware firewall. If you need specific ports open for your application, we can do this for you.

 Do you offer any website control panel software with a VPS?
Yes, we offer Plesk control panel software with each virtual server. There is no charge for this but Plesk should be installed when the server is set up. Because Plesk can consume quite a bit of system resources, we do not recommend installing it on your VPS unless you have a specific need for the software.