Haven Merchant Services features USA ePay's gateway solutions.
USA ePay's gateway provides the safest and quickest way to process your business' credit card transactions world-wide. We supply your business with a wide array of tools as well as 24-hour technical support.
The diagram above and the corresponding steps below map the complete path of a single transaction. USA ePay is only one part of the transaction process. Merchants are responsible for their own merchant accounts. Haven Merchant Services can provide merchant accounts for nearly any business need.
Step 1: Consumer Gives Payment to Merchant
The first step involved in a transaction is the acceptance of credit card information by a merchant as a means of payment for products or services. The merchant can receive this payment through such methods as an Online Store, ePayment Form, Wireless Retail via Mobile Phone, Retail via Software, Retail via IP Terminal or Mail/Telephone Order via Virtual Terminal.
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Step 2: Merchant Requests Authorization of Card
Once the merchant receives the credit card, an authorization must be given for the funds to be properly held for the merchant. This authorization request is performed by the USA ePay gateway which takes the card information securely and requests an authorization from the issuing bank of the credit card.
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Step 3: Issuing Bank Gives Authorization of Card
If the card is approved, the credit card's issuing bank generates an authorization code and sends it back to the USA ePay gateway. This authorization, along with other security verification such as address verification (AVS) and card id verification (CVV), are then given back to the merchant.
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Step 4: Merchant Ships/Gives Consumer Goods Purchased
Once the credit card has been authorized and the merchant has received the approval from USA ePay with an authorization code, it is up to the merchant to provide the consumer with the goods and services they have purchased.
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Step 5: Settlement of the Transaction
Upon completion of the transaction and transfer of goods or services, the merchant must settle the transaction in order to complete the sale and initiate the transfer the funds from the consumer's credit card account to the merchant's account.
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Step 6: Transfer of Funds from Issuing Bank to Merchant Bank
Typically 1-2 work days after a transaction is settled the issuing bank will transfer the authorized funds to the merchant's Merchant Service Bank.
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Step 7: Deposit of Funds from Merchant Bank to Merchant
When the Merchant Service Bank receives the transaction from the credit card's issuing bank, it will then transfer those funds (minus fees) into the bank account on file for the merchant. This is the final step in the processing of a credit card transaction.
For money saving rates, please call one of our Merchant Account Specialists at 1.866.864.2836 or email us for an application to accept credit cards by telephone, mail order, or in your retail store or restaurant.
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